Privacy Policy

Who we are

Our website address is: http://kounenos-apartments.gr.

1. (a) Personal data:

At Kounenos Apartments we respect your personal data and as a result of the implementation of the regulation on personal data protection (GDPR) we would like to inform you that:

• Our website applies the provisions of the General Regulation on Personal Data Protection ((GDPR) 2016/679) and the relevant Greek legislation such as laws 2472/1997 and 4624/2019, as in force.
• Information regarding the visitors’ / users’ personal data is not collected, processed, stored and used through this website, save for their collection, process, storage and use in accordance with the Greek- and EU law and/ or unless the visitors’ / users’ provide the information voluntarily themselves and/or grant to us their relevant consent.
• We undertake to protect the confidentiality of the personal data you disclose to us and to use them only in the context of your reservation and accommodation management as well as for communication purposes with you for promotional purposes. Your personal data will not be shared with third parties without your consent for promotional or other purposes, with or without a consideration. You can request the deletion of your personal data from our database, at any time by sending a request to the email address: kounenos@otenet.gr. The collection and processing of any personal data is either based on your documented consent or is necessary for the protection of legitimate interests pursued by us for the purposes restrictively described above.
• At Kounenos Apartments we implement appropriate technical and organisational measures to ensure that personal data are processed in a manner that guarantees appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. These measures include in particular the implementation of appropriate data protection policies, inter alia for taking information security measures and other measures to ensure the confidentiality, integrity, availability, durability and technical reliability of technological and information systems, and for managing and timely notifying personal data breaches, the pseudonymisation and encryption of personal data, where appropriate or feasible, and the adoption of binding confidentiality clauses by business partners who process personal data on behalf of Kounenos Apartments.

Such personal data might be:

(i) personal information about you which we ask you for (e.g. your name, address, and email address) when you make a booking from our booking engine; and/or

(ii) financial details in order to process your booking when we require pre-payment; and/or

(iii) details of transactions you carry out through our booking engine and details of the fulfilment of your orders.

In the context aforementioned, the purpose might be to manage:

(i) the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences; and/or

(ii) registration in loyalty or membership programs, as well as obtaining and redeeming points; and/or

(iii) the User’s contact requests with us through the channels provided to this end; and/or

(iv) the sending of personalized commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents; and/or

(v) the provision of the accommodation service requested, as well as relevant additional services (requested).

• We keep your personal data for the purposes set out herein in accordance with legislation and regulatory framework on the protection of personal data, on the telecommunications, on tax and other relevant matters based on the purpose of the respective legislation and regulatory framework.
• We keep your personal data only for as long as it is required to provide our services for the purposes set out herein in accordance with the legislation and regulatory framework on the protection of personal data, on the telecommunications, on tax and other relevant matters, unless you inform us in the meantime that you wish to delete them. In case we wish to keep them for a longer period of time, we will ask for your consent.

YOUR RIGHTS

In any case, we would like to inform you that, in accordance with the applicable legislation, you have and can exercise the following rights:

• • the right to access your personal data, as well as to receive information about their processing,
  • the right to request the correction of any inaccurate or completion of any incomplete personal data,
  • the right to deletion (“right to be forgotten”),
  • the right to restrict the processing of your personal data,
  • the right to data portability in a structured, commonly used and machine-readable format (e.g. USB),
  • the right to request the (direct) transfer of your data to another controller,
  • the right to withdraw any consent you have given (e.g. for further retention of your data in our systems ), at any time and free of charge.

You may exercise any of the above rights by submitting a written request to the following email address: Kounenos@otenet.gr

You can expect a response to such a request within one (1) month following reception thereof and in any case, within two (2) additional months, if this is required by the complexity of the request or the total number of requests received.

• By accessing our website and its platform or providing information, the visitor/user acknowledges that he has read and understood the arrangements that are provided in our policy of protection of your personal data set out under www.kounenos-apartments.gr. We may change the policy and this notice from time to time in accordance with the Greek – and EU relevant legislation. You should check the policy and this notice frequently for your knowledge and awareness thereof, which we assume, without any obligation or commitment or similar from our side to update you of any changes in applicable laws and/or our policy on personal data, unless it is mandatorily by law.
• Your personal data are collected and further processed by the responsible and authorized Kounenos Apartments team.

In addition, your data may be processed by third parties upon your relevant separate written consent for business purpose. s Kounenos Apartments is not responsible for those companies’ websites & privacy policies.

I (b) Visitors’ / users’ consent on personal data

 I confirm the accuracy and truthiness of the personal data I have provided to Kounenos Apartments with as at the date of their provision and consent to the collection, storage, processing and use of said personal data by Kounenos Apartments in accordance with its policy, the European Regulation (EU) 2016/679 and the relevant Greek legislation on the protection of personal data as in force on the date of this consent.

• CONTACT INFORMATION

You may address any questions or requests regarding the protection of your personal data handled by Kounenos Apartments, as well as withdraw any consent, using the following contact details: (by e-mail): kounenos@otenet.gr

In any case, if you deem that the protection of your personal data is somehow affected, you have the right to lodge a complaint with the Hellenic Data Protection Authority, using the following contact details: complaints@dpa.gr | Hellenic Data Protection Authority, 1-3 Kifissias Avenue, 11523 Athens, Greece | +30 210 6475600

 (a) Cookies

• We use cookies to help us analyze data about web page traffic and improve our website in order to tailor it to the visitors’ / users’ needs.Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
• A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow you to be recognized as the same user across the pages of a website, between websites or when you use an app.
• The types of information collected through cookies include IP address, device ID, viewed pages, browser type, browsing information, operating system, internet service provider, timestamp, responses to an advertisement, the referring URL, and features used or activities engaged in within the website/apps. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. However, this may prevent you from:
• taking full advantage of our website and/or
• obtaining from us the limitation of data processing when any of the conditions provided in the data protection regulations are met; and/or
• requesting the portability of your data.

II (b) Visitors’ / users’ response in relation to cookies

• I consent to the use of cookies by Kounenos Apartments in accordance with its policy and the legislation in force as at the date of this consent; or
• I do not consent to the use of cookies by Kounenos Apartments in accordance with its policy.